Félix Jacob

Félix Jacob has a diverse background in data analytics and customer support, currently serving as Lead Customer Support Engineer at Fivetran since July 2021. Prior to this role, Félix worked at Google and Looker as a Senior Data Analyst, where responsibilities included assisting junior analysts and collaborating with stakeholders to resolve complex customer issues. Previous experience includes positions as a Business Intelligence Analyst at Cognizant and Project Coordinator focused on Google Maps at both Cognizant and Cpl Solutions. Félix began a career in project coordination and account management with roles at connector360 and MOONDA. Educational credentials include a Master's degree in Organization and Management of Information Technologies, a Higher Diploma in Science in Data Analytics, and a Bachelor's degree in Corporate Communications.