Krystal L. Lewis

Krystal L. Lewis is an accomplished professional with extensive experience in the banking and operations sector, currently serving as First Vice President and Senior Manager of Internal Controls for Mortgage Operations and Fulfillment at Flagstar Bank since December 2010. In previous roles at Flagstar Bank, Krystal managed the Operations Support department, focusing on compliance, audit management, and process improvements, and oversaw project management initiatives in the Mortgage Servicing division. Krystal also held positions related to foreclosure sales compliance and business analysis, ensuring adherence to applicable laws and regulations. Prior experience includes a role as a Business Analyst at Graceful Beginnings, where Krystal analyzed compliance with various laws and guidelines, and as a Business Operations Lead and Counselor at South Suburban, developing programs for children's health and wellness. Krystal holds a Bachelor of Science degree in Human Development, Family Studies and Related Services, along with Political Science from Miami University.