Stephen Jackson

Stephen Jackson is an experienced technical support engineer with a focus on Software Asset Management (SAM) at Flexera since February 2018, holding titles from Senior Technical Support Engineer to Principal I Technical Support Engineer. With expertise in Flexera Manager Suite, Jira, and advanced software integrations, Stephen has successfully led technical accounts and provided support to colleagues in ticket resolution. Prior experience includes technical support roles at Capita Property and Infrastructure and Capita IT Enterprise Services, where Stephen managed server support and liaised with third-party suppliers. Additionally, Stephen has worked as an IT contractor for Cerco I.T Training and Recruitment Ltd., focusing on hardware installations and network upgrades. Educational background includes a Foundation Degree in Science & Business Information Technology from Sheffield Hallam University and a National Diploma in ICT Practitioners from St Helens College.