Flightright
Marie-Elise Tournier has extensive work experience in the field of operations and consumer advocacy. Marie-Elise began their career in 2014 as a Legal Intern at the European Consumer Centre, where they supported lawyers and legal advisers in various areas of law, including International Private Law, European Law, and French consumer law. Marie-Elise also played a key role in handling cross-border consumer requests and complaints, providing expertise in topics such as copyright, internet and e-commerce legislation, and passenger rights.
In 2016, Marie-Elise joined Flightright, where they have held multiple roles over the years. Marie-Elise started as a Customer Advocate, contributing to the company's customer support efforts. In 2017, they transitioned to the role of Team Lead France - Operations, overseeing operations in the French market. Marie-Elise excelled in this role for four years until 2020.
In 2021, Marie-Elise Tournier was promoted to their current position of Team Lead International - Operations at Flightright. Marie-Elise continues to demonstrate their leadership skills and international expertise in managing operations on a global scale.
Throughout their career, Marie-Elise Tournier has consistently shown a strong commitment to providing excellent customer service and supporting consumer rights. Their experience in both legal and operational roles makes their a valuable asset in the field.
Marie-Elise Tournier's education history begins in 2007 when they enrolled at the University of Franche-Comté. Marie-Elise pursued a Bachelor's degree in Private law, which they completed in 2010. Following this, they continued their studies at the same university and obtained a Master's degree in Teaching, completing the program in 2012. In the following year, Marie-Elise Tournier attended the University of Franche-Comté once again, this time pursuing a Master's degree in Private law, which they completed in 2013. Finally, in 2013-2014, they attended the University of Strasbourg and studied Management and Law of the Digital Economy, specializing in Law of the digital economy.
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Flightright
Flightright offers passengers with assistance and advisory services to obtain compensation from airlines when a flight is delayed or there is a failure. Flightright offers an online platform and magazine that enable passengers to find information about the rights in air travel. Flightright makes the process fast and hassle-free. It compensatescustomers from the cost risk on a no-win, no-fee basis.Flightright was founded in June 2010 and is based in Potsdam, Germany.