Charles W. Earl

Charles W. Earl currently serves as Service Delivery Manager at ADG | Artisan Design Group, overseeing interactions with the MSP Tier 1 Service Desk and managing Tier 2 Remote Resolution Services and the Executive Support Team, along with on-site conference room systems. Prior to this role, Charles was a Service Desk Manager at MRE Consulting, managing similar responsibilities while contracted to ADG. Charles brings over 20 years of experience from DXC Technology, where performance ranged from service desk operations to direct customer support, leading to the development of essential skills in technical support and desktop services. Educational achievements include a Bachelor of Science in Interdisciplinary Studies from Liberty University and an Associate of Applied Sciences in Electronics Engineering Technology from Remington College.