FONEMED
Kevin Hillier currently serves as the Chief Information Officer at FONEMED, a position held since June 2018. Previously, Kevin was the Technical Manager of Infrastructure & Information Protection at the Newfoundland and Labrador Centre for Health Information from June 2017 to June 2018, and before that, worked as a System Network Administrator at FONEMED for a brief period in early 2017. Kevin's extensive experience includes a role as a Senior Consultant at MicroAge from February 2011 to February 2017, focusing on integrating IT solutions to enhance efficiency and profitability for clients across various industries. Prior to that, Kevin held several positions, including Network Manager at Plato Consulting Inc., Senior Presales Engineer at Camouflage Software Inc., and Presales Engineer/Integration Specialist at Consilient. Kevin holds a degree in Computer Systems and Networking from the College of the North Atlantic.
FONEMED
Fonemed was founded in 1996 by a group of physicians, philanthropists and businesspeople who recognized the need for improved healthcare worldwide and saw telephone-based triage as the premier method to provide that care. We are a privately held, Limited Liability Company registered in the USA and Canada, with corporate headquarters in St. John’s, Newfoundland and Labrador, and in Ventura, California. Currently we employ approximately 300 individuals. Fonemed provides healthcare-based services and software solutions to increase our clients’ patients access to quality healthcare while also providing additional cost control to our clients. Our specialty service has been 24/7 virtual nurse triage. We recently expanded services to include access to nurse practitioners providing additional primary care advice and treatment. Our nurses are located throughout the United States and Canada, and we are exploring growth opportunities in Europe and Asia. The Fonemed Health Management Platform is a Cloud-based application that provides access and security and comes fully integrated with the Schmitt-Thompson Clinical Content Triage Guidelines. The Platform allows our clients to deliver comprehensive, technology-powered, people-driven customized solutions to meet specific requirements. Through our software, clients have the ability to manage such activities as client registration, online health assessment, nurse triage and nurse practitioner assessment and referrals. At Fonemed, we empower our clients to strategically expand patient engagement, diversify revenue streams or reduce operating costs through proven technology that has been developed through the foundation of over 26 years of industry experience and more than 10 years of using and enhancing the Platform ourselves. We are URAC accredited, SOC2 certified, and HIPAA compliant with over 2,500 client groups, representing well over 25 million individuals.