Fortnum & Mason
Veronika Horatschek is an accomplished professional with extensive experience in digital transformation and hospitality management. Currently serving as Digital Transformation Manager at Fortnum & Mason since 2015, Veronika has effectively led strategic initiatives to enhance customer experiences and drive sales. Previous roles at Fortnum & Mason have included Store Manager, Deputy Store Manager, and various managerial positions, showcasing a strong track record of increasing sales and improving operations. Veronika's background also includes leadership roles in events staffing and hospitality, underpinned by formal education as a Tea Sommelier and advanced qualifications in Hospitality Supervision and Leadership.
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Fortnum & Mason
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Since its foundation in Piccadilly in 1707, Fortnum & Mason has been at the heart of London life, supplying the very finest goods and services. From the Food Halls to the Diamond Jubilee Tea Salon it is filled with unique and exceptional food and gifts.