Forward Networks
Jack Shen has been in the IT industry since 2015, beginning their career as a Technical Consulting Engineer - SP Cloud at Cisco. In this role, they were an SME of Data Center Solutions and was responsible for Cisco VIM, Cisco Network Service Orchestrator (NSO by Tail-F), Virtual Topology System - VxLAN SDN, RedHat Openstack, Cisco UCS, Nexus 5K, 7K, and 9K, and Cisco Application Centric Infrastructure (ACI). Jack also developed Python monitoring scripts and recreated and troubleshot production environments. In 2018, they moved to Arista Networks as an Advanced Services Engineer. Currently, they are a Customer Solutions Architect at Forward Networks, Inc.
Jack Shen has a Bachelor of Science in Electrical and Computer Engineering from The University of Texas at Austin, which they obtained in 2014. Jack then obtained a CCIE Data Center - Written certification in November 2016. In 2018, they obtained a Cisco Certified Network Associate Data Center certification from Cisco. Jack is currently pursuing a Master of Business Administration from the University of California, Berkeley, Haas School of Business and is expected to graduate in 2024. Jack is also in the process of obtaining a CCNA - Routing and Switching certification.
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Forward Networks
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Forward Networks provides enterprise software for network management, specializing in a platform called Forward Enterprise that models entire networks as a mathematically accurate digital twin. This digital twin lets organizations: Visualize and search complex networks: Engineers and operators can gain a clear, end-to-end view of their physical, virtual, and cloud networks. Verify network behavior: The platform simulates all possible traffic paths based on the actual network configuration, enabling users to understand their entire network. Enhance security and compliance: Forward Enterprise can validate that network-wide policies, security postures (including Zero Trust principles), and compliance requirements are properly implemented, and helps organizations manage vulnerabilities and attack surfaces. Troubleshoot and diagnose issues: The platform allows users to swiftly investigate and resolve network incidents by querying any aspect of the network state, reviewing configuration histories, and analyzing potential paths for any packet. Support multi-cloud and hybrid environments: The product offers end-to-end visibility across on-premises, virtualized, and major public cloud platforms like AWS, Azure, and Google Cloud, regardless of vendor. Key technologies and capabilities include: Network Query Engine (NQE): Enables users to query the entire network as if it were a database—for example, searching for device configurations or validating policy compliance across thousands of devices. AI Assist: A generative AI feature that allows users to run network queries and receive plain-language explanations using natural language prompts, lowering the expertise barrier and speeding troubleshooting. No-disruption deployment: Forward Networks’ software is agentless and non-intrusive—requiring no write credentials, no hardware appliances, and no changes to existing device configurations. Forward Networks serves some of the world’s largest and most complex enterprises and government agencies, helping them modernize networks, improve reliability, reduce mean time to resolution (MTTR), and de-risk operations across on-premises and cloud infrastructures.