Foundever
Dan Moldenhauer has extensive experience in client services and operational leadership, currently serving as Global Account Director at Foundever and previously holding the same title at Harte Hanks. Dan's background includes significant roles such as Site Director and Client Relations/Operations Director at Teleperformance, Director of Global Client Services at TELUS International, and Senior Director of Global Contact Center Operations at Sallie Mae. Dan's career began with managerial positions in customer service, including as Manager of Florida Call Center & Offshore Operations and Customer Service Supervisor II. Educational credentials include a Bachelor of Science in Criminology/Criminal Justice from Florida State University and an Associate of Arts in Pre-Legal Studies from Gulf Coast State College.
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Foundever
40 followers
As one of the largest global providers of customer experience (CX) products and solutions, Foundever empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. With 160,000 people around the globe – working from home or from one of our CX hubs – they securely connect best-loved brands with their customers over 8 million times every day in 50+ languages. Whether digital or voice-based, their solutions deliver a competitive edge across all customer touchpoints.