Foundever
Jacob Wade possesses extensive experience in account management and operational leadership across various companies in the customer service industry. As the Director of Global Account Management at Foundever, Jacob has demonstrated strategic oversight in managing client relationships. Previous roles include Regional Director at Sitel, Director of Operations at 24-7 Intouch, Senior Account Manager at Sykes Enterprises, and Site Manager and Area Manager at Teleperformance, showcasing a robust background in directing teams and improving operational efficiency.
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Foundever
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As one of the largest global providers of customer experience (CX) products and solutions, Foundever empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. With 160,000 people around the globe – working from home or from one of our CX hubs – they securely connect best-loved brands with their customers over 8 million times every day in 50+ languages. Whether digital or voice-based, their solutions deliver a competitive edge across all customer touchpoints.