Staff Product Designer

About Fresha

Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide.

Fresha is used by 110,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. 

The company is headquartered in London, United Kingdom, with 12 global offices located across North America, EMEA and APAC.

Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive subscription-free business software and financial technology solutions.

Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.

The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.

Staff Product Designer Location: London, UK (Hybrid – 4 days in-office)

About Fresha Fresha is the leading global marketplace for beauty & wellness, trusted by millions of consumers and businesses worldwide.

With 110,000+ businesses and 450,000+ professionals using our platform, we have processed over 1 billion appointments to date. Our headquarters are in London, with 12 offices across North America, EMEA, and APAC. Fresha allows consumers to discover, book, and pay for beauty and wellness services via our marketplace, while businesses use our all-in-one, subscription-free software to manage bookings, payments, marketing, inventory, and team operations. Our platform integrates with major tech brands like Instagram, Facebook, and Google, helping businesses grow effortlessly.

The Role: Staff Product Designer Join Fresha as a Staff Product Designer and help shape the future of our platform! Reporting to the Head of Product Design, you’ll work closely with Product, Engineering, Customer Experience, and Leadership to deliver world-class experiences for our users.

As a key member of our growing Product Design team, you’ll collaborate with talented designers from Sky, Dyson, Renault, ASOS, and more. You’ll have the opportunity to own major design initiatives, influence our product strategy, and make a meaningful impact.

We design in Figma and collaborate with Engineers and Product Managers using Miro and Notion to streamline workflows and bring ideas to life.

What you’ll be doing

• Own end-to-end design of key features, from discovery to final implementation.
• Collaborate cross-functionally with Product Managers, Engineers, and other teams to ship high-quality features.
• Champion user-centered design, ensuring our products are intuitive, accessible, and beautiful.
• Conduct user research, monitor feedback, and analyze data to improve user experience.
• Prototype and test design solutions, from quick interaction concepts to complex flows.
• Evolve our design system, ensuring consistency and scalability across products.
• Present and articulate design decisions to stakeholders, influencing product direction.

What we're looking for

• 4-6+ years of experience in product design, with a strong portfolio showcasing UX/UI expertise.
• Proficiency in Figma, Miro, and Notion.
• Strong understanding of user-centered design principles, typography, color, and layout.
• Experience working with design systems to create scalable, cohesive experiences.
• Ability to distill complex problems into simple, elegant solutions.
• Strong communication and storytelling skills, able to present ideas effectively.
• Experience collaborating with engineers to translate designs into production.
• A self-starter who thrives in fast-paced environments and takes ownership.

Interview Process

• Screening Call - Video call with the Talent Team - 30-mins
• First Stage - Video call / in-person with Head of Product Design, Head of Product - 45-mins
• Second Stage - In-person portfolio review with Head of Product Design, Head of Product, Deputy CPO & Design Team members - 1 hour
• Final Stage - In-person presentation with Head of Product Design, Head of Product, Deputy CPO, Co-founder - 1 hour

We aim to complete the entire interview process and deliver feedback within 2 weeks.
Every job application is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.