fullstop.ai
Sarah Strozkiy is an accomplished professional with extensive experience in operations, project management, and customer service within the hospitality and business sectors. Currently serving as Head of Operations and Project Manager at fullstop.ai since April 2021, Sarah previously held roles at News Corp Australia as a Business Improvement Coordinator and News Concierge Specialist. Earlier positions include Recruitment Advisor and Sales Representative at Utopia Creations, Guest Service Agent at Quest Apartment Hotels and Travelodge Hotels, and Food and Beverage Attendant at C Bar and Hamilton Island. Additionally, Sarah gained valuable experience as a Food & Beverage Mentoring Scholarship Student at the Blue Mountains International Hotel Management School, where responsibilities included supervision and training. Educational qualifications include a Diploma of Project Management from TAFE Queensland and a Bachelor of Business in Hospitality and Tourism from the Blue Mountains International Hotel Management School.
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fullstop.ai
Since 2005, fullstop.ai has been redefining customer service with our unparalleled approach. Standing at the forefront as Australia’s top-tier conversational AI provider, we proudly lead the nation in managing over 20 million interactions annually, leveraging the power of Google's world-class technology. We are a small and agile Australian owned and operated company and prioritise the security of our client data by safeguarding it on home soil. With a deep understanding of Australian call centre operations, we remain committed to empowering enterprise businesses with cutting-edge conversational AI solutions. As a fully certified provider, we continuously monitor and adapt to enhance the customer experience in real time and our commitment to transparency ensures full visibility of data, empowering our clients to proactively identify emerging issues or themes. Our services extend across customer service, sales, and support. With our diverse applications and agile approach, we provide a complete suite of services tailored to meet every unique business requirement. Our clients experience: - Enhanced customer engagement - 24/7 customer support - Increased efficiency - Cost savings - Increased Scalability - Data driven insights - Faster issue resolution - Seamless integration To learn more, head to fullstop.ai Phone 1800 901 902