Fusion5
Jess Houlahan has extensive experience in customer success and operations management at Fusion5, holding various roles since February 2010. Currently serving as Practice Manager of the Customer Success Team for Australia and New Zealand, Jess oversees a team of over 45 individuals and reports directly to the GM Customer Success Team. Previous positions include Delivery and Operations Manager and Service Delivery Manager, where Jess led teams to enhance customer relationships and operational efficiency. Earlier roles involved project coordination and consulting within the NetSuite and OpenAir solutions. Prior experience includes serving as Office and Business Manager for Complete Flooring and Wishart Properties from January 2007 to February 2010.
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Fusion5
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Fusion5 offers a full range of digital transformation solutions, applications, consulting services, development, cloud and managed services as well as first class support services for your business. Our expertise covers all your key functional areas, including Enterprise Resource Planning, HR / Payroll, Customer Experience, Customer Relationship Management, IT Service Management, and Infrastructure.