Michele Munarin

Prevention & Engagement Manager at GEDI Gruppo Editoriale

Michele Munarin is an experienced professional specializing in customer operations and engagement strategies within various industries, including media, telecommunications, and customer care. Currently serving as the Prevention & Engagement Manager at GEDI Gruppo Editoriale, Michele focuses on implementing churn prevention plans and developing strategies for digital subscriber engagement. Previous roles include a Senior Consultant at BIP, where responsibilities encompassed project management, digital transformation, and team coaching, as well as the Chief Customer Care Officer at sostravel.com SpA, overseeing customer care operations and process design. Michele's career also includes various customer care and operational roles at companies such as DentalPro, Facile.it, AlmavivA S.p.A., and Pardgroup, alongside early experiences in logistics and hospitality. Educational qualifications include a degree in Communication and Multimedia from Università Mercatorum and further studies in communication from Università degli Studi di Milano.

Location

Milan, Italy

Links


Org chart


Teams


Offices

This person is not in any offices


GEDI Gruppo Editoriale

1 followers

GEDI publishes la Repubblica, La Stampa, Il Secolo XIX, 9 local daily, the weekly l'Espresso and other magazines. Part of the group are also three national radio stations (Radio Deejay, Radio Capital and m2o). GEDI is even present in the internet sector and through Manzoni collects advertising for his and for third-party publications. Chairman is John Elkann and company’s CEO is Maurizio Scanavino.


Industries

Headquarters

Piedmont, Italy

Employees

1,001-5,000

Links