Genesys
Davis Leeman is an experienced technical professional with a career spanning over two decades in the technology and telecommunications sectors. Currently serving as a Staff Technical Support Engineer at Genesys since January 2016, Davis specializes in providing expert-level support for Reporting & Analytics applications, particularly in Management Framework and Real Time Reporting solutions. Prior to this role, Davis worked at Mariner for nearly a decade, initially as a Solution Architect, focusing on the design, deployment, and integration of Software Defined Monitoring solutions for IP Video, and later as an IPTV Consultant, contributing to client-side embedded systems design and development. Earlier experience includes a position as a Programmer/Analyst at Alcatel-Lucent, where Davis focused on C/C++ programming for Set Top Box software, and a similar role at iMagicTV.
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Genesys
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Genesys is a company that sells customer experience and call center technology to mid-sized and large businesses.