Genworth Financial
William Nash is an accomplished professional with extensive experience in customer experience and business process improvement roles at Genworth since 2010. Currently serving as Senior Director of Customer Experience and previously as Director of Business Process Improvement, William has played a pivotal role in enhancing operational efficiencies. Prior experience includes positions as Senior Business Process Improvement Manager/Senior Product Owner and Business System Analyst at Genworth Financial. William holds an Associate's degree in Business Administration and Management from Central Virginia Community College and has also completed certifications in Design Thinking from Rutgers University and ECBA from IIBA. Additionally, William is set to enhance strategic skills through the Power The Future: AI and Data for Strategic Advantage program at Tuck Executive Education at Dartmouth in October 2024.
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Genworth Financial
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Genworth Financial, Inc. provides mortgage insurance products that allow people to purchase homes. The Company offers individual and group long-term care insurance products to meet consumer needs for long-term care. Its segments include U.S. Mortgage Insurance, Canada Mortgage Insurance, Australia Mortgage Insurance, U.S. Life Insurance, Runoff, and Corporate and Other.