Raphaela Rocha

Raphaela Rocha has a strong background in technology and quality assurance, currently working as a QA | Analista de Teste | Qualidade de Software at Grupo GFT since July 2022, focusing on Mobile development for Banco BTG Pactual Digital. Previous experience includes a role as a TI process analyst at Service IT, where responsibilities encompassed crisis reporting, change management, and N1 analysis from April to July 2022. Prior to that, from August 2018 to April 2022, Raphaela served as a technical support analyst at TIVIT, providing support for various server operating systems and database management. Additionally, Raphaela led a team at ESSA from February 2012 to April 2017 while pursuing studies in IT. Educational qualifications include a degree in Information Systems from Centro Universitário FAM and a specialization in Leadership and People Management from SENAI Jandira.