Gladly
Kristine King is a seasoned professional in business development and event management with substantial experience at Gladly, Scout & Cellar, and the Hyatt properties. At Gladly, Kristine advanced through multiple managerial roles, culminating in the position of Senior Business Development Manager, where notable achievements included leading teams to exceed pipeline generation targets and implementing innovative technologies to enhance outbound initiatives. Prior experience at Scout & Cellar showcased Kristine's proficiency in social media marketing and quota achievement, while roles at Grand Hyatt San Francisco and Hyatt Regency involved significant event planning and revenue generation. Kristine holds a Bachelor's degree in Hospitality Administration from San Diego State University and additional certifications in crisis management and hospitality.
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Gladly
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Gladly is a Radically Personal Customer Service Platform. Unlike legacy customer service platforms that are case centric, only Gladly is designed with people at the center and uniquely enables a single lifelong customer conversation from voice to modern messaging.