Richie Caraig

At Global BPO Services, we leverage our unique experience and domain expertise to craft tailor-made solutions just for you. With a proven track record of efficiently managing offshore, nearshore, and onshore contact center operations, our aim is to optimize performance while reducing operational expenses. Our commitment is to ensure your organization's success by harnessing top talent and global resources that reduce your costs and improve customer experience. We invite you to make us your trusted partner on this transformative journey. Our comprehensive BPO services span three crucial areas: 1. Voice: • Collections • Telemarketing • Customer Service 2. Non-Voice Communications: • SMS • Email • Online Chat 3. Back Office: • Data Entry • Quality Assurance • Offline Marketing • Training and Development • HR Outsourcing Meet Our Leadership: Meet the visionary behind our success; Marlene Moorman — Founder, Leader, Pioneer: With an impressive 30 years of leadership experience across various financial institutions and receivables management firms, Marlene Moorman is the visionary founder of Global BPO Services. Marlene's invaluable expertise in international contact center management was honed during her tenure at Sallie Mae (Nasdaq: SLM), where she oversaw operations for America's largest education loan servicer. Drawing on her vast experience, Marlene personally curates our extensive contact center network, carefully selecting partners based on their expertise, performance, and cost efficiency. Join us at Global BPO Services as we embark on a mission to transform your organization's operational efficiency, bolster customer satisfaction, and drive sustainable growth. Together, we'll navigate the dynamic landscape of modern business, ensuring your success at every turn. Contact us today to take the first step towards a brighter future. marlene.moorman@globalbposvc.com