Sara Clark

Sara Clark is a dedicated customer experience professional with a strong background in managing customer support teams and resolving inquiries. Currently serving as a Customer Experience Associate at Global-e since August 2023, Sara focuses on logistics-related issues, including address corrections and tracking inquiries, while drafting SOP documents for internal and client-facing use. Previously, at Dandy from June 2021 to February 2023, Sara advanced from a Customer Experience Agent to a Customer Support Manager, successfully coaching a team and enhancing customer satisfaction. Sara's earlier experience includes serving as a Peer Reviewer for The James Blair Historical Review and working as a Barista at Aromas Coffeehouse. Sara holds dual Bachelor's degrees in History from the University of St Andrews and William & Mary.