Mary Lee

Mary Lee is an accomplished executive with extensive experience in customer success across various industries. Currently serving as Vice President of Customer Success at Global Relay, a leader in compliance and communications software for the financial sector, Mary has previously held key positions including Chief Customer Officer at AirJam, Head of Customer Success at Onfleet, and Head of Enterprise Customer Success at Mode. At BrightEdge, Mary advanced through roles from Senior Director to Head of Customer Success, managing high-revenue accounts and establishing processes to enhance customer experience. Earlier career contributions included leadership roles at Hagerty Consulting and the Los Angeles County Fire Department in management consulting and real estate development, respectively. Mary holds an A.B. in Economics/Public Policy from Duke University and an MBA from the University of California, Berkeley, Haas School of Business.