Shellean Kang

Shellean Kang is a highly experienced Senior Product Designer currently specializing in Growth & AI at GlossGenius since January 2024. Previously, Shellean served as a Senior Product Designer at Coupang from January 2020 to November 2023, leading the customer experience (CX) for a new Luxury Beauty service that achieved a 205% increase in sales. Shellean's expertise extends to various roles at Coupang, including optimizing the Taiwan app for cultural relevance, developing strategic CX roadmaps, and launching services that enhance customer interactions. Prior to Coupang, Shellean worked as a UX Designer at TermLynx, focusing on solutions for legal processes, and gained foundational experience as a UI/UX Designer Intern at Responsive AI and as a Customer Service Representative at TD, where accolades included a Champions award in 2018. Shellean holds a Bachelor's degree in Interaction Design from Emily Carr University of Art and Design.