Alana Medina

Alana Medina is an experienced professional in operations and sales, currently serving as the Director of Franchise Operations at GNC since January 2018, where responsibilities include collaborating with franchise partners and ensuring operational compliance. Prior experience includes roles as a Territory Account Manager at Iovate Health Sciences International Inc., achieving significant sales targets and contributing to brand strategy efforts, and a business banking client services role at Chase, where effective client relationship management was emphasized. Alana also held positions in hospitality management at Affinia Manhattan and Hyatt Regency, focusing on customer satisfaction and staff development. Educational qualifications include a recent certificate in Digital Marketing from New Jersey Institute of Technology and an Associate of Arts and Sciences in Hospitality Administration from HCCC Culinary Arts Institute.