Brett Willoughby

Brett Willoughby is an experienced professional in customer success and account management, currently serving as CX Delivery Manager for Support & Success at Go1 since September 2022. Brett's prior roles include Customer Success Manager at REA Group and Account Executive, showcasing a strong background in client relations. Additionally, Brett held various account management positions at Booking.com and Wotif.com, focusing on global chains and accommodation. Early career experience includes management roles at Mantra Group and Quest Apartments, where responsibilities included front office operations and guest services. Brett possesses an Advanced Diploma in Tourism and Management and a Diploma in Event Management from South West TAFE, complemented by online education through RMIT.