Gofore
Heidi Laitinen is a Senior Service Designer at Gofore, with a strong background in service design and user experience (UX) design, characterized by a commitment to creating high-quality, user-friendly products. With experience at Innofactor as a User Experience Designer, responsibilities included user interviews, service design, and prototyping. Previously, at Tieto, Heidi excelled as a UX Designer and contributed as a tester and UI-reviewer for healthcare information systems. Educational qualifications include a Master's degree in Human Computer Interaction from the University of Tampere and a Diploma in Service Design from Aalto University. Continuous professional development includes participation in programs offered by Grape People.
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Gofore
Gofore Oyj, formerly Gofore Oy, is a Finland-based digital services company. It offers services that help operators in the private and public sectors to face digital change. The services span the entire value chain - from management consultation and information technology (IT) to service design and implementation, as well as cloud services. The Company assists customers within implementation marketing and consulting innovations; within IT area it builds user interface design, provides architecture consulting and develops software; also it provides consulting on cloud computing, assists customers with cloud infrastructure design and construction, among others. Alongside Finland, Gofore Oyj primarily operates in the United Kingdom and Germany.