Adrianne Ahonen

Customer Success at goHappy

Adrianne Ahonen has extensive work experience in various roles. Adrianne has worked as the Head of Customer Success at goHappy Hub!, where they were responsible for building better group communication tools. Prior to this, they worked as a Fitness Instructor at FLOW Cycle Studio. Adrianne also worked as a Sales Operations Specialist at Visual Workforce, where they enabled companies to make informed decisions with workforce visualization. Additionally, Adrianne worked at Snag, where they held multiple roles including Manager of Customer Success, Lead Account Manager, Senior Account Manager, and Account Manager. In these positions, they focused on managing customer success teams, maintaining and expanding relationships with customers, and managing online recruiting programs. Adrianne also worked as an Account Operations Specialist in the same company. Before joining Snag, Adrianne worked at Waste Associates Holdings as an Executive Assistant, Regional Account Manager, and Marketing Assistant. Adrianne started their career as an Assistant Office Manager at Art & Architecture, Inc.

Adrianne Ahonen attended Randolph-Macon College from 2003 to 2007, where they successfully completed their Bachelor of Arts degree. Their major fields of study were Economics/Business and Sociology.

Location

Richmond, United States

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goHappy

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goHappy is the powerful and simple way to communicate and engage with your frontline workforce so they feel more connected, valued, and engaged with your organization. We are incredibly passionate about hourly employees and the critical role they play in organizations, our economy and society. This passion stems in large part from our experience of founding and building Snagajob into the nation’s largest platform for hourly work, which now connects more than 100 million registered workers with over 450,000 employer locations, and all of the amazing hourly employees we got to know during that journey. Based on our experience there and numerous conversations with top employers across the country, we know that companies are struggling with how best to communicate and engage with their hourly workers once they’re hired. And, we know that hourly workers are struggling to feel connected, listened to and appreciated by the companies for which they work. In fact, nearly 70% of them are not engaged. That’s a problem definitely worth trying to solve. And, the ROI is multi-fold to the organization. When an hourly employee is engaged, turnover goes down, absenteeism goes down and productivity goes up. That’s a pretty good outcome. Not to mention that it helps the individuals on your team feel happier and more fulfilled. That’s a pretty good outcome too. So, we are on a journey to provide companies and their hourly workforce with a platform that helps forge that sense of connection, mutual appreciation and full-throttle engagement. For us, this is the perfect intersection of our passions around relationships, community, and workplace culture (we were a 6x time Fortune Magazine Great Place to Work and #1 in 2011 at Snagajob) and how that positively impacts an organization’s performance and the people’s lives who work there. We couldn’t be more excited to be on this journey with these amazing companies and their equally amazing employees!


Employees

11-50

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