Matt August

Director of Customer Success at goHappy

Matt August has a diverse work experience spanning over a decade. Matt began their career as a Finance Intern at M.C. Dean, Inc. in 2009. Matt then moved on to Snagajob, where they held multiple roles, including Account Executive from 2011 to 2015, Sr. Client Executive from 2016 to 2018, and finally Enterprise Account Executive from 2019 to 2021. At Snagajob, they worked with large customers to optimize product performance and identify opportunities for growth.

In 2021, they joined CSC Leasing Company as the Director of HaaS and Vendor Programs, where they oversaw a rental program called Hardware as a Service (HaaS), bundling hardware and devices with service offerings. This role required him to provide capital and management expertise for the adoption and implementation of the HaaS platform. Currently, they are the Director of Customer Success at goHappy, a position they have held since 2023.

Matt August attended Virginia Tech from 2006 to 2010, where they completed a Bachelor of Business Administration (B.B.A.) degree with a focus in Marketing.

Location

Richmond, United States

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goHappy

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goHappy is the powerful and simple way to communicate and engage with your frontline workforce so they feel more connected, valued, and engaged with your organization. We are incredibly passionate about hourly employees and the critical role they play in organizations, our economy and society. This passion stems in large part from our experience of founding and building Snagajob into the nation’s largest platform for hourly work, which now connects more than 100 million registered workers with over 450,000 employer locations, and all of the amazing hourly employees we got to know during that journey. Based on our experience there and numerous conversations with top employers across the country, we know that companies are struggling with how best to communicate and engage with their hourly workers once they’re hired. And, we know that hourly workers are struggling to feel connected, listened to and appreciated by the companies for which they work. In fact, nearly 70% of them are not engaged. That’s a problem definitely worth trying to solve. And, the ROI is multi-fold to the organization. When an hourly employee is engaged, turnover goes down, absenteeism goes down and productivity goes up. That’s a pretty good outcome. Not to mention that it helps the individuals on your team feel happier and more fulfilled. That’s a pretty good outcome too. So, we are on a journey to provide companies and their hourly workforce with a platform that helps forge that sense of connection, mutual appreciation and full-throttle engagement. For us, this is the perfect intersection of our passions around relationships, community, and workplace culture (we were a 6x time Fortune Magazine Great Place to Work and #1 in 2011 at Snagajob) and how that positively impacts an organization’s performance and the people’s lives who work there. We couldn’t be more excited to be on this journey with these amazing companies and their equally amazing employees!


Employees

11-50

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