IndiGo
Meenakshi Jain is an experienced professional in the field of digital operations and technology within the airline industry, currently serving as Vice President of Digital (Head of Business Technology - Airline Operations) at IndiGo (InterGlobe Aviation Ltd) since January 2012. In this role, Meenakshi oversees critical areas such as process innovation, customer service delivery, solutioning for airport initiatives, and engineering solutions for aircraft maintenance, among others. Prior positions at IndiGo include AVP - Digital and Director of Digital Operations, where responsibilities mirrored those of the current role. Before joining IndiGo, Meenakshi held various IT positions at Satyam Computer Services, Sapient, Polaris Software Labs, and Birlasoft, progressively advancing from Software Programmer to Project Manager.
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IndiGo
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IndiGo is India’s largest passenger airline with a market share of 53.5% as of October, 2021.