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Alicia Norton

Senior Director User Experience at GoTo

Alicia Norton is a seasoned professional in user experience design, currently serving as the Senior Director of User Experience at GoTo since September 2022. Prior experience includes roles at VMware Carbon Black from November 2017 to September 2022, where Alicia held various titles including Director of User Experience and Director of UX Content & Documentation. At Quick Base, Alicia worked as Experience Design Manager and Senior UX Content Designer from April 2016 to November 2017. Earlier career experiences include a position as Senior UX Content Designer at Intuit from September 2013 to March 2016. Alicia holds a B.A. in English and American Literature and History from Brandeis University, along with additional educational experiences at Northeastern University and University College, Galway.

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GoTo

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GoTo’s flexible-work software – including GoTo Connect, GoTo Resolve, Rescue, Central, and more – is built for small and midsize business IT departments, but powerful enough for the enterprise. GoTo software is designed to support end-users' unified communications & collaboration (UCC) and IT management & support needs, and nearly 800K customers contribute to the more than 1 billion people joining meetings, classes, and webinars through GoTo’s UCC products, and half a billion connections on the company's remote access and support tools.