GoTo
Emily Colona is a seasoned professional with extensive experience in account management and customer renewals at GoTo, where tenure began in October 2012 and advanced to Senior Manager, Renewals. Throughout the career at GoTo, Emily held various roles including Manager, Renewals, and Customer Experience Program Manager, consistently achieving revenue goals and fostering strong client relationships. Prior experience includes a role as Client Services Specialist at Wellesley Information Services, focusing on complex issue resolution and customer support improvements. Emily holds a Bachelor of Science in Management with a concentration in International Management from UMass Boston and a Global Leadership Certificate from Macquarie University.
GoTo
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GoTo’s flexible-work software – including GoTo Connect, GoTo Resolve, Rescue, Central, and more – is built for small and midsize business IT departments, but powerful enough for the enterprise. GoTo software is designed to support end-users' unified communications & collaboration (UCC) and IT management & support needs, and nearly 800K customers contribute to the more than 1 billion people joining meetings, classes, and webinars through GoTo’s UCC products, and half a billion connections on the company's remote access and support tools.