GoTo
Jeff Walker has extensive experience in customer success and technical support within the technology sector. Currently serving as an Enterprise Customer Success Manager at GoTo since December 2021, Jeff previously held the position of Sr. Partner Care Manager at ConnectWise from January 2019 to September 2021. Prior roles include Sr. Technical Success Manager and Technical Account Manager at Continuum Managed Services between October 2013 and June 2019, and various positions at Zenith Infotech from June 2010 to October 2012, including Product Specialist and Network Administrator. Jeff’s educational background includes a BA in History from Indiana University of Pennsylvania and an Associate in Specialized Technology Degree in Computer and Network Systems Technology from Pittsburgh Technical College.
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GoTo
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GoTo’s flexible-work software – including GoTo Connect, GoTo Resolve, Rescue, Central, and more – is built for small and midsize business IT departments, but powerful enough for the enterprise. GoTo software is designed to support end-users' unified communications & collaboration (UCC) and IT management & support needs, and nearly 800K customers contribute to the more than 1 billion people joining meetings, classes, and webinars through GoTo’s UCC products, and half a billion connections on the company's remote access and support tools.