GuestTek
Sue Hinchcliffe-Ward has over 20 years of experience in technical support and operations management within the technology and hospitality sectors. Currently serving as Support Incidents and Product Manager and Global Network Integrity Manager at GuestTek Interactive Entertainment Ltd. since July 2015, Sue previously held roles as Global Operations Analyst and Technical Support Coordinator at iBAHN from February 2010 to February 2015. Prior to that, Sue was Deputy Support Manager and Senior Support Interface Specialist at SoftBrands from March 2002 to February 2010. Sue is an alumnus of Ongar College, having attended from 1981 to 1986.
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GuestTek
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GuestTek™ is the world's largest provider of High-Speed Internet and IPTV solutions to the global hospitality industry. Our OneView™ platform provides Converged Data, Video, Telephony, Above Property Voice and Mobile App services. As a preferred vendor to major hotel brands, we provide network design, procurement, implementation, and 24/7 in-house post sales customer support. OneView runs on a converged IP network (ethernet or coax) supporting a wide range of revenue generating applications. OneView™ customers drive higher F&B revenues, Spa and other activity bookings through our customized, property-branded UI. OneView™ System Dashboard, our streamlined monitoring tool, allows you to view the status of all applications in real time.