Guru
Shemika Kier, a dedicated professional with a Bachelor of Science in Computer Information Systems from Valdosta State University, has held various roles in the technology industry. From September 2010 to January 2013, Shemika worked as an IT Specialist at Southeasten Federal Credit Union before transitioning to Routematch Software, where Shemika held multiple positions from January 2013 to December 2021, including Project Manager and Major Accounts Manager. Currently, Shemika serves as the Senior Customer Success Manager at Guru since December 2021, bringing a wealth of experience and expertise to their role.
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Guru
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Guru is a Knowledge Management Network, utilizing AI to make sales, support, and customer success teams better at their jobs. By empowering these teams in-context with the knowledge they need to respond to customer questions, they can stop spending time hunting down information and instead focus on what matters most — their customers.