Jeremy Person

Jeremy Person is an accomplished leader in customer education and content management with extensive experience across multiple prominent organizations. Currently serving as the Head of Customer Education at Gusto since April 2021, Jeremy oversees a team of five content strategists focused on support web content. Previously, as Director of Content and Knowledge Management at Hunter Douglas, Inc., Jeremy led a fourteen-member team to enhance web content and support structures for diverse stakeholders. Further experience includes managing web content and knowledge bases at Netflix and Amazon Web Services, alongside significant leadership roles at Safeway, where Jeremy directed large teams in web communications and content strategy. Notable accomplishments include the introduction of advanced analytics for communication campaigns and the successful rollout of multiple web content management systems.