Sandra Jirous

Sandra Jirous is an accomplished leader with extensive experience in vendor management, client relations, and training within prominent technology and service companies. Currently serving as Head of Engagement Center of Excellence at Gusto since December 2021, Sandra drives innovation and excellence across various operational areas. Prior roles include North America Vendor Management Lead at Stripe, where strategic vendor relationships were fostered, and Program Manager for SMB Vendor Training at Facebook. Additional experience encompasses leadership positions at Twitter, Google, Intel Corporation, Netflix, Riverbed Technology, Yahoo, and Deutsche Bank, showcasing a consistent focus on improving customer experience, operational efficiency, and employee engagement. Sandra holds a Bachelor's degree in English, Creative Writing from Grand Valley State University and further education from Michigan State University.