Russ Tucker

Russ Tucker has over 15 years of experience in the IT industry, with roles at companies such as NTT America, Eisai US, and currently Hancock Whitney. Their experience includes positions such as Node Engineer, Desktop Support Technician, IT Service Desk Analyst, IT Support Lead, Supervisor, Information Technology Support, Manager, Information Technology Support, and VP, Business Continuity Manager. Their responsibilities have ranged from desktop support and troubleshooting to implementing ITIL processes, developing staff, managing budgets, and overseeing business continuity planning.

Russ Tucker attended Rutgers University - Newark, where they studied Computer and Information Systems. Russ is currently pursuing further education at Rutgers University - Camden and has obtained certifications as a ServiceNow Certified System Administrator and ITIL® 4 Foundation Certificate in IT Service Management.