Hapag-Lloyd
Megan Brooks is a dedicated customer service professional with extensive experience in coordination and team leadership, currently serving as a Customer Service Senior Coordinator at Hapag-Lloyd AG since August 2019. In this role, Megan leads teams during the manager's absence, resolves interpersonal disputes, and facilitates communication across departments for effective problem resolution. Participation in the Hapag-Lloyd Talent Development Program and the Women's Business Resource Group highlights a commitment to personal and professional growth. Prior roles include customer service positions at Books A Million and tutoring experiences at the Huntington Learning Center and Kumon North America, showcasing a strong background in education and customer relations. Megan holds a Bachelor’s Degree in English Language and Literature from Point University.
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Hapag-Lloyd
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With a fleet of 257 modern container ships and a total transport capacity of 1.8 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. The company has around 13,900 employees and 418 offices in 137 countries. Hapag-Lloyd has a container capacity of approximately 3 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 129 liner services worldwide ensure fast and reliable connections between more than 600 ports on all the continents. Hapag-Lloyd is one of the leading operators in the Transatlantic, Middle East, Latin America and Intra-America trades.