Happy Scribe
Maria Zenagui Glaïli Román is an accomplished customer success professional with extensive experience in various roles at Happy Scribe since November 2020, including Customer Success Lead, Customer Success Manager, and Customer Support Specialist. In these positions, Maria has championed customer success initiatives, developed strategies for customer adoption and satisfaction, and led high-performing teams while collaborating with cross-functional departments. Previously, Maria worked at Airbnb as a Loyalty Specialist and was part of the Trip Experience and Customer Experience teams, supplementing this experience with a role as Front Desk Manager at exe Hotels. Maria holds degrees in Translation and Interpretation from Universitat Pompeu Fabra and a professional certificate in hotel reception from Escola Superior de Turisme Barcelona.
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Happy Scribe
Happy Scribe is the go-to platform for transcription and subtitling needs. We’re on a mission to solve speech to text technology by building a multilingual and frictionless platform for transcription and subtitles through our machine-generated and human-made transcription & subtitling offering. Started in 2017, Happy Scribe has been used by +1 million users, transcribing for them +60 years of audio and video content. We're hiring! Check out our careers page https://www.happyscribe.com/careers