Kiersti Felska

Kiersti Felska is an accomplished professional with extensive experience in customer experience and project management, currently serving as Chief of Staff at Hart, Inc. since July 2025. Prior roles include Sr. Manager of Customer Experience Operations at Celigo and Director of Customer Experience Operations at Tackle.io, where expertise in Salesforce configuration and management was demonstrated. As Co-Owner/Chief Experience Officer at Build, Felska provided insights and strategic guidance to clients in the technology sector. A strong background in customer success and project implementation is complemented by a SalesForce CPQ Blue Belt from Trailhead by Salesforce and education from Utah Valley University and Bon Losee Hair Academy.