Sandra Amstutz

Customer Experience Associate at Headway

Sandra Amstutz is a skilled customer experience professional currently serving as a Customer Experience Associate at Headway, where responsibilities include managing escalated and sensitive support requests. Prior experience includes roles as a Customer Resolution Specialist and Customer Service Representative at Aspiration, providing high-touch customer service and working directly with the CEO on issue resolution. Sandra has also held positions such as Social Media & Digital Content Specialist at Cokesbury, where social media presence and customer engagement were prioritized, and as a Digital Media Representative at Fastline Publications, focusing on digital marketing and client support. Additional experience encompasses marketing and media roles in various organizations, complemented by a Bachelor's Degree in Electronic Media from Abilene Christian University.

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Headway

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Headway is building a new mental healthcare system, rewired for access and affordability. Headway is building the first national, virtual network of therapists who accept insurance, helping providers to expand their practices, and individuals to finally find a therapist they can afford. And we’re doing it all through software.