Kelly Yoon

Customer Experience Associate at Epoch

Kelly Yoon is a skilled professional in customer experience and success with experience in two companies. Currently serving as a Customer Experience Associate at Epoch since May 2025, Kelly previously worked at Optix, where roles included Customer Success Associate and Junior Customer Success Associate from May 2022 to April 2025. Educational credentials include a Graduate Diploma in Business from the Smith School of Business at Queen's University and a Bachelor of Science in Life Sciences from Queen's University, earned in May 2021.

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Epoch

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Bring all of your employee engagement initiatives together with Epoch. Our employee experience platform lets you create and track engagement of company programs.