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Marcus Brownley

Service Desk Support At Helion at Helion Technologies

Marcus Brownley is an experienced IT professional with a Bachelor of Science in Computer Technology from Bowie State University. Currently serving as Service Desk Support at Helion Technologies since May 2019, Marcus has developed expertise in troubleshooting and client support. Previous roles include Tier 1 Help Desk at Sony, where responsibilities involved basic troubleshooting for printers, hardware, and software, as well as user support for password resets through Active Directory. Additionally, Marcus worked as a Consultation Agent at Geek Squad and held a position at Amazon as an ICQA.

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Baltimore, United States

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Helion Technologies

Helion is the largest managed IT and cybersecurity services provider in the U.S. focusing exclusively on the unique needs of automobile and heavy truck dealers. Today Helion supports the needs of more than 700 dealers across the country. Visit www.HelionTechnologies.com to learn more OR Visit Helion.Jobs to join our team!