Alma
Amy Riling currently serves as the Insurance Operations Team Lead at Alma, where responsibilities include employee support for administrative inquiries, enhancing cross-functional workflows, and overseeing projects and escalations. Previously, Amy held the role of Insurance Operations Associate at the same company, focusing on billing health insurance claims, adjusting patient invoices, and training new hires. Earlier experience includes positions as a Production Assistant at We Are Closed On Mondays and various roles in customer service and production at Blue Collar Burger, Film, Studio Nudo, Araks, and Strand Book Store. Amy's background also features work as a Keyholder at AIDS Action Committee and freelance event production. Academic qualifications include studies at UMass Boston and Bunker Hill Community College.
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Alma
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At Alma, they're making it easier for consumers to access high-quality, affordable mental health care by supporting providers in building thriving private practices. They believe that when therapists have better resources, they’re able to provide better care to their clients. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Their consumer experience is designed to empower people in their search for mental health care, offering multiple pathways and individualized support, if and when someone needs it. They’ve raised $40.5M from incredible investors like Insight Partners, Tusk, Primary, Optum Ventures, and First Round and were named one of Fast Company’s Most Innovative Companies in Health in 2020.