Alma
Temoor Bhatti is an experienced operations manager with a strong background in customer experience and team leadership. Currently serving as Operations Manager for Eligibility at Alma since February 2022, Temoor previously held the role of Operations Lead for Claims Adjustment. Before joining Alma, Temoor worked at Warby Parker from August 2019 to January 2022 as a Customer Experience Lead, where responsibilities included managing a team of over 15 associates, addressing client experience escalations, and collaborating on improved workflows. Temoor's career also includes positions as Customer Experience Advisor at Best Buy and Mobile Sales Associate at sweetgreen, where Temoor advanced from Team Lead to Line Server.
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Alma
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At Alma, they're making it easier for consumers to access high-quality, affordable mental health care by supporting providers in building thriving private practices. They believe that when therapists have better resources, they’re able to provide better care to their clients. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Their consumer experience is designed to empower people in their search for mental health care, offering multiple pathways and individualized support, if and when someone needs it. They’ve raised $40.5M from incredible investors like Insight Partners, Tusk, Primary, Optum Ventures, and First Round and were named one of Fast Company’s Most Innovative Companies in Health in 2020.