Steve P.

Steve P. is a seasoned IT leader with over 27 years of experience in building and managing high-performing teams across various IT domains, including Service Desk and Incident Management. Currently serving as a Senior IT Support Manager at Help at Home, Steve has a proven track record in driving enterprise IT operations and optimizing support processes in multi-site environments. Prior to this, Steve held significant roles at Seamless.AI, where a formal IT Service Desk was established, and at Homewerx, LLC, focused on hardware deployment and mobile device management. Experience at Cigna involved leading initiatives in customer experience improvement and field support operations, with an extensive background starting as an Information Systems Technician in the US Navy. Steve holds qualifications in Microsoft SCCM and a certification in Information Systems Technology.