Roberto Serrano

Roberto Serrano currently serves as a Senior Customer Care Representative at Hempel A/S, where responsibilities include sales order entry and inventory management within the Energy, POEM, and container segments. Prior experience includes roles at And Agency, providing customer service for the OmniCheer campaign, and Teleperformance, where order processing for Kohl's and assistance with government sanctions for Western Union were key tasks. Additional experience includes a technical support role at Sitel Group for Comcast services. Roberto is pursuing education at Universidad Tecmilenio, expected to complete in January 2026.