Herschend Family Entertainment
Carleton Lum has extensive work experience, primarily in the entertainment and finance industries. Carleton served as the Chief Operating Officer for Herschend Family Entertainment from 2019 to present, and also held the same role from 2019 to 2020. Prior to that, they worked for SeaWorld Parks & Entertainment, where they held various positions including Park President, Vice President of Finance, and Director of Finance. Carleton also worked for Tech Data as a Manager of Sales Reporting and Analysis, and for Celotex Corp as a Manager of International Finance and Operations. Carleton Lum began their career at Johnson & Johnson as a Manager of Financial Planning and Analysis.
Carleton Lum received their Bachelor's degree in Accounting from the University of South Florida, where they studied from 1980 to 1985. Following this, they pursued further education and obtained a Master of Business Administration (MBA) degree with a focus on Marketing & Economics from the University of South Florida from 1986 to 1988. In addition to their formal education, Carleton Lum also obtained a Post-Crisis Leadership Certificate from USF Corporate Training and Professional Education in July 2020.
Herschend Family Entertainment
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Herschend is the parent company for a family of entertainment brands with a collective vision and mission of bringing families closer together by Creating Memories Worth Repeating®. The company’s roots date back to 1950 when the Herschend family founded their first attraction, a small cave tour in Branson, Mo., which later expanded into the famed Silver Dollar City®. Today, Herschend is recognized as the largest family-owned themed attractions organization in the US., with 11,000+ employees across 26 properties that collectively entertain more than 14 million guests annually. The company’s more than 70 years of success is a credit to the deep-rooted culture of “Love in Action,” built on the Herschend family values of kindness and caring. Love can be found at every Herschend property, every day, from the way guests are treated to how the company cares for its employees. These values are reflected in the company's Leading With Love curriculum and Herschend GROW U., our free employee education assistance program. Operating companies within Herschend include Herschend Family Entertainment (Dollywood® Parks & Resorts, Silver Dollar City® Attractions, Adventure Aquarium®, Newport Aquarium®, Kentucky Kingdom®, and Wild Adventures®), Herschend Live (Harlem Globetrotters®), Herschend Entertainment Studios (Splash & Bubbles® and Chuggington®) and Herschend Adventure Holdings, LLC (Pink Adventure Tours®).