Andrew Lim

Andrew Lim is an experienced customer success professional with a strong background in enterprise and client management. Currently serving as an Enterprise Customer Success Manager at HG Insights since September 2021, Andrew is dedicated to overseeing larger Enterprise customers. Prior roles include Customer Success Manager at Upland Software, where Andrew managed customer experience consultancy services for high-profile clients, and Success Manager at West Corporation, focusing on enhancing the user experience of a leading cloud platform. Andrew's early career included roles in customer service management and network support, as well as IT consulting for various clients, demonstrating a diverse skill set in technology and customer relations. Andrew holds a Bachelor's Degree in Geology from Cardiff University, along with earlier qualifications in Information Technology and Science.