Brock Martin

Director Of Customer Success, Enterprise Integrated Delivery Health Systems at HID Global

Brock Martin is an accomplished professional in customer success within the technology and hospitality sectors. Currently serving as the Director of Customer Success for Enterprise Integrated Delivery Health Systems at HID since February 2023, following the acquisition of GuardRFID, Brock has extensive experience dating back to August 2018 as the Sr. Director of Customer Success at GuardRFID, a leader in real-time location technology. Previous roles include leadership positions in customer success at IQware Inc., RoomKeyPMS, and Booking.com, as well as management roles in guest experience at Delta Hotels and Resorts® and Coast Bastion Hotel. Brock holds a Bachelor of Hospitality Management from Vancouver Community College, obtained between 2004 and 2010.

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