Thomas Ottaviano

Thomas Ottaviano is a seasoned professional in claims advocacy and risk control, currently serving as Team Lead and Manager at Hilb Group since September 2018. Thomas has a comprehensive background in the insurance industry, previously holding positions such as Sr. Commercial General Liability Claims Specialist at The Hanover Insurance Group and Senior Commercial Casualty Claims Specialist at Nationwide Insurance. Educational credentials include a Bachelor's degree in Criminal Justice/Sociology from Northeastern University and an Associate degree in Criminalistics and Criminal Science from Quinsigamond Community College. Thomas began a career in various roles in retail and shipping before transitioning to the insurance sector, demonstrating a strong foundation in client engagement and claims negotiation throughout.